New Cleaning and Safety Measures as Operations Resume

We are back and better than ever!

As mandates in many states are lifted or eased, we have begun to resume route operations where safe and possible, with the hope to be back up and running across the US very soon.  We realize that in this new normal, many of our processes and procedures need to be changed to ensure the safety and well being of our players, clients and employees.

We have implemented new cleaning procedures, and have put in place new safety protocols, which will now be practiced at every service visit.

  • All machines will be sprayed down with an EPA certified disinfectant
  • All machines will now be treated with BIOPROTECT rtu.  This antimicrobial surface protectant shields surfaces from bacteria and viruses for up to 90 days.  Please visit https://bioprotect.us/products for more detail.
  • All employees are provided appropriate PPE (masks and gloves)  and are given training on proper usage and disposal.

We are also encouraging our players to practice appropriate social distancing while playing our machines.  Signage outlining these steps and recommendations will be added to all machines for player and client peace of mind.

If you should have additional questions or would like more information on our new service standards, please contact us at (866-902-0595), through email at service.calls@nen-inc.com or via our website at https://www.nen-inc.com/contact-2/.

We are so excited to get back to some fun and look forward to seeing you all very soon.