Player Refunds & Service Requests

Player Refunds & Service Requests

We still want to hear from you!!
Out of an abundance of concern for our employees, clients and players, during this challenging time, NEN has paused its service model temporarily.  We will pick back up just as soon as it is safe and reasonable for us to do so.

If you have a problem with one of our entertainment vending games that are still operational, please let us know but understand refunds will be delayed due to COVID-19 office closures.  If you require a more immediate response, please call 866.902.0595.

To send your request, fill out the form below:

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