If you have won a defective or damaged product out of one of our entertainment vending games, skill cranes or bulk vending machines, please send the item signature required delivery to:
National Entertainment Network
246 S. Taylor Ave, Suite 200
Louisville, CO 80027
Attention: Customer Service
The product will be inspected and if it does not pass our quality control guidelines a replacement product of the same or similar value will be sent to you. If however the product is deemed of retail merchantable quality, it will be returned to you. Please allow up to 4 weeks to receive an item after initially mailing it out to us.